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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
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| Zeitschriftentitel: | Journal of Service Management |
|---|---|
| In: | Journal of Service Management, 21, 2010, 3, S. 413-417 |
| Format: | E-Article |
| Sprache: | Englisch |
| veröffentlicht: |
Emerald
|
| Schlagwörter: |
| spelling |
1757-5818 Emerald Strategy and Management Tourism, Leisure and Hospitality Management Business, Management and Accounting (miscellaneous) http://dx.doi.org/10.1108/09564231011050823 The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage Journal of Service Management |
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Journal of Service Management The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage Strategy and Management Tourism, Leisure and Hospitality Management Business, Management and Accounting (miscellaneous) |
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| title |
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| title_unstemmed |
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| title_sort |
the ownership quotient: putting the service profit chain to work for unbeatable competitive advantage |
| topic |
Strategy and Management Tourism, Leisure and Hospitality Management Business, Management and Accounting (miscellaneous) |
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http://dx.doi.org/10.1108/09564231011050823 |
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413-417 |
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| spelling | 1757-5818 Emerald Strategy and Management Tourism, Leisure and Hospitality Management Business, Management and Accounting (miscellaneous) http://dx.doi.org/10.1108/09564231011050823 The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage Journal of Service Management |
| spellingShingle | Journal of Service Management, The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage, Strategy and Management, Tourism, Leisure and Hospitality Management, Business, Management and Accounting (miscellaneous) |
| title | The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| title_full | The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| title_fullStr | The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| title_full_unstemmed | The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| title_short | The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| title_sort | the ownership quotient: putting the service profit chain to work for unbeatable competitive advantage |
| title_unstemmed | The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage |
| topic | Strategy and Management, Tourism, Leisure and Hospitality Management, Business, Management and Accounting (miscellaneous) |
| url | http://dx.doi.org/10.1108/09564231011050823 |