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Determinants of customer‐perceived service quality: a confirmatory factor analysis approach
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Zeitschriftentitel: | Journal of Services Marketing |
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Personen und Körperschaften: | , , |
In: | Journal of Services Marketing, 16, 2002, 1, S. 9-34 |
Format: | E-Article |
Sprache: | Englisch |
veröffentlicht: |
Emerald
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Schlagwörter: |
author_facet |
Sureshchandar, G.S. Rajendran, Chandrasekharan Anantharaman, R.N. Sureshchandar, G.S. Rajendran, Chandrasekharan Anantharaman, R.N. |
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author |
Sureshchandar, G.S. Rajendran, Chandrasekharan Anantharaman, R.N. |
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Sureshchandar, G.S. Rajendran, Chandrasekharan Anantharaman, R.N. Journal of Services Marketing Determinants of customer‐perceived service quality: a confirmatory factor analysis approach Marketing |
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sureshchandar, g.s. |
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Sureshchandar, G.S. Rajendran, Chandrasekharan Anantharaman, R.N. 0887-6045 Emerald Marketing http://dx.doi.org/10.1108/08876040210419398 Determinants of customer‐perceived service quality: a confirmatory factor analysis approach Journal of Services Marketing |
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title |
Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_unstemmed |
Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
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Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
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Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
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Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_short |
Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_sort |
determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
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Marketing |
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http://dx.doi.org/10.1108/08876040210419398 |
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spelling | Sureshchandar, G.S. Rajendran, Chandrasekharan Anantharaman, R.N. 0887-6045 Emerald Marketing http://dx.doi.org/10.1108/08876040210419398 Determinants of customer‐perceived service quality: a confirmatory factor analysis approach Journal of Services Marketing |
spellingShingle | Sureshchandar, G.S., Rajendran, Chandrasekharan, Anantharaman, R.N., Journal of Services Marketing, Determinants of customer‐perceived service quality: a confirmatory factor analysis approach, Marketing |
title | Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_full | Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_fullStr | Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_full_unstemmed | Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_short | Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_sort | determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
title_unstemmed | Determinants of customer‐perceived service quality: a confirmatory factor analysis approach |
topic | Marketing |
url | http://dx.doi.org/10.1108/08876040210419398 |