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Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness: The role of the franchisee’s autonomy, affecti...
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Zeitschriftentitel: | International Journal of Retail & Distribution Management |
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Personen und Körperschaften: | , , , , , |
In: | International Journal of Retail & Distribution Management, 47, 2019, 7, S. 733-751 |
Format: | E-Article |
Sprache: | Englisch |
veröffentlicht: |
Emerald
|
Schlagwörter: |
author_facet |
Colla, Enrico Ruiz-Molina, Maria Eugenia Chastenet De Gery, Catherine Schultz, Maryline Deparis, Martine Lemmet, Laurence Colla, Enrico Ruiz-Molina, Maria Eugenia Chastenet De Gery, Catherine Schultz, Maryline Deparis, Martine Lemmet, Laurence |
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author |
Colla, Enrico Ruiz-Molina, Maria Eugenia Chastenet De Gery, Catherine Schultz, Maryline Deparis, Martine Lemmet, Laurence |
spellingShingle |
Colla, Enrico Ruiz-Molina, Maria Eugenia Chastenet De Gery, Catherine Schultz, Maryline Deparis, Martine Lemmet, Laurence International Journal of Retail & Distribution Management Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness Business and International Management Marketing |
author_sort |
colla, enrico |
spelling |
Colla, Enrico Ruiz-Molina, Maria Eugenia Chastenet De Gery, Catherine Schultz, Maryline Deparis, Martine Lemmet, Laurence 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/ijrdm-10-2017-0232 <jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>The purpose of this paper is to investigate the impact of participative franchising on performance from the franchisee perspective. In particular, the paper analyses the impact of the franchisee autonomy – in human resource management and marketing decisions – affective commitment to the network and network innovativeness on the franchisee relative performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>A survey answered by 226 franchisees in France allowed to estimate a structural equations model through partial least squares regression analysis to test the hypothesised relations between autonomy, affective commitment, innovativeness and performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>According to the authors’ findings, franchisee’s autonomy in commercial policies, mediated by to franchisor’s ability to innovate and acknowledge innovations stemming from the franchisees, and the affective commitment to the network, emerge as strong determinants of the franchisee’s performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Research limitations/implications</jats:title> <jats:p>The results confirm the conclusions of other research, but extend and integrate them, providing evidence that the role of participative franchising should not be neglected.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Practical implications</jats:title> <jats:p>The results obtained provide evidence about the importance of bidirectional communication instruments in the relations between franchisor and franchisee, and participation tools for the identification, recognition and support to the innovative successful practices developed by franchisees to be quickly implemented by other franchisees in the network.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This paper looks at franchisee autonomy, affective commitment and innovativeness as potential determinants of franchisee’s performance, being the latter an underexplored topic.</jats:p> </jats:sec> The role of the franchisee’s autonomy, affective commitment to the network and innovativeness Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness International Journal of Retail & Distribution Management |
doi_str_mv |
10.1108/ijrdm-10-2017-0232 |
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Online |
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Wirtschaftswissenschaften |
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Emerald |
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International Journal of Retail & Distribution Management |
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title_sub |
The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title |
Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_unstemmed |
Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_full |
Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_fullStr |
Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_full_unstemmed |
Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_short |
Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_sort |
understanding franchisee performance : the role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
topic |
Business and International Management Marketing |
url |
http://dx.doi.org/10.1108/ijrdm-10-2017-0232 |
publishDate |
2019 |
physical |
733-751 |
description |
<jats:sec>
<jats:title content-type="abstract-subheading">Purpose</jats:title>
<jats:p>The purpose of this paper is to investigate the impact of participative franchising on performance from the franchisee perspective. In particular, the paper analyses the impact of the franchisee autonomy – in human resource management and marketing decisions – affective commitment to the network and network innovativeness on the franchisee relative performance.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title>
<jats:p>A survey answered by 226 franchisees in France allowed to estimate a structural equations model through partial least squares regression analysis to test the hypothesised relations between autonomy, affective commitment, innovativeness and performance.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Findings</jats:title>
<jats:p>According to the authors’ findings, franchisee’s autonomy in commercial policies, mediated by to franchisor’s ability to innovate and acknowledge innovations stemming from the franchisees, and the affective commitment to the network, emerge as strong determinants of the franchisee’s performance.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Research limitations/implications</jats:title>
<jats:p>The results confirm the conclusions of other research, but extend and integrate them, providing evidence that the role of participative franchising should not be neglected.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Practical implications</jats:title>
<jats:p>The results obtained provide evidence about the importance of bidirectional communication instruments in the relations between franchisor and franchisee, and participation tools for the identification, recognition and support to the innovative successful practices developed by franchisees to be quickly implemented by other franchisees in the network.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Originality/value</jats:title>
<jats:p>This paper looks at franchisee autonomy, affective commitment and innovativeness as potential determinants of franchisee’s performance, being the latter an underexplored topic.</jats:p>
</jats:sec> |
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author | Colla, Enrico, Ruiz-Molina, Maria Eugenia, Chastenet De Gery, Catherine, Schultz, Maryline, Deparis, Martine, Lemmet, Laurence |
author_facet | Colla, Enrico, Ruiz-Molina, Maria Eugenia, Chastenet De Gery, Catherine, Schultz, Maryline, Deparis, Martine, Lemmet, Laurence, Colla, Enrico, Ruiz-Molina, Maria Eugenia, Chastenet De Gery, Catherine, Schultz, Maryline, Deparis, Martine, Lemmet, Laurence |
author_sort | colla, enrico |
container_issue | 7 |
container_start_page | 733 |
container_title | International Journal of Retail & Distribution Management |
container_volume | 47 |
description | <jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>The purpose of this paper is to investigate the impact of participative franchising on performance from the franchisee perspective. In particular, the paper analyses the impact of the franchisee autonomy – in human resource management and marketing decisions – affective commitment to the network and network innovativeness on the franchisee relative performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>A survey answered by 226 franchisees in France allowed to estimate a structural equations model through partial least squares regression analysis to test the hypothesised relations between autonomy, affective commitment, innovativeness and performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>According to the authors’ findings, franchisee’s autonomy in commercial policies, mediated by to franchisor’s ability to innovate and acknowledge innovations stemming from the franchisees, and the affective commitment to the network, emerge as strong determinants of the franchisee’s performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Research limitations/implications</jats:title> <jats:p>The results confirm the conclusions of other research, but extend and integrate them, providing evidence that the role of participative franchising should not be neglected.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Practical implications</jats:title> <jats:p>The results obtained provide evidence about the importance of bidirectional communication instruments in the relations between franchisor and franchisee, and participation tools for the identification, recognition and support to the innovative successful practices developed by franchisees to be quickly implemented by other franchisees in the network.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This paper looks at franchisee autonomy, affective commitment and innovativeness as potential determinants of franchisee’s performance, being the latter an underexplored topic.</jats:p> </jats:sec> |
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mega_collection | Emerald (CrossRef) |
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spelling | Colla, Enrico Ruiz-Molina, Maria Eugenia Chastenet De Gery, Catherine Schultz, Maryline Deparis, Martine Lemmet, Laurence 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/ijrdm-10-2017-0232 <jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>The purpose of this paper is to investigate the impact of participative franchising on performance from the franchisee perspective. In particular, the paper analyses the impact of the franchisee autonomy – in human resource management and marketing decisions – affective commitment to the network and network innovativeness on the franchisee relative performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>A survey answered by 226 franchisees in France allowed to estimate a structural equations model through partial least squares regression analysis to test the hypothesised relations between autonomy, affective commitment, innovativeness and performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>According to the authors’ findings, franchisee’s autonomy in commercial policies, mediated by to franchisor’s ability to innovate and acknowledge innovations stemming from the franchisees, and the affective commitment to the network, emerge as strong determinants of the franchisee’s performance.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Research limitations/implications</jats:title> <jats:p>The results confirm the conclusions of other research, but extend and integrate them, providing evidence that the role of participative franchising should not be neglected.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Practical implications</jats:title> <jats:p>The results obtained provide evidence about the importance of bidirectional communication instruments in the relations between franchisor and franchisee, and participation tools for the identification, recognition and support to the innovative successful practices developed by franchisees to be quickly implemented by other franchisees in the network.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This paper looks at franchisee autonomy, affective commitment and innovativeness as potential determinants of franchisee’s performance, being the latter an underexplored topic.</jats:p> </jats:sec> The role of the franchisee’s autonomy, affective commitment to the network and innovativeness Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness International Journal of Retail & Distribution Management |
spellingShingle | Colla, Enrico, Ruiz-Molina, Maria Eugenia, Chastenet De Gery, Catherine, Schultz, Maryline, Deparis, Martine, Lemmet, Laurence, International Journal of Retail & Distribution Management, Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness, Business and International Management, Marketing |
title | Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_full | Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_fullStr | Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_full_unstemmed | Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_short | Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_sort | understanding franchisee performance : the role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_sub | The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
title_unstemmed | Understanding franchisee performance : The role of the franchisee’s autonomy, affective commitment to the network and innovativeness |
topic | Business and International Management, Marketing |
url | http://dx.doi.org/10.1108/ijrdm-10-2017-0232 |