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First party fraud management: framework for the retail industry
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| Zeitschriftentitel: | International Journal of Retail & Distribution Management |
|---|---|
| Personen und Körperschaften: | , |
| In: | International Journal of Retail & Distribution Management, 46, 2018, 4, S. 350-363 |
| Format: | E-Article |
| Sprache: | Englisch |
| veröffentlicht: |
Emerald
|
| Schlagwörter: |
| author_facet |
Amasiatu, Chioma Vivian Shah, Mahmood Hussain Amasiatu, Chioma Vivian Shah, Mahmood Hussain |
|---|---|
| author |
Amasiatu, Chioma Vivian Shah, Mahmood Hussain |
| spellingShingle |
Amasiatu, Chioma Vivian Shah, Mahmood Hussain International Journal of Retail & Distribution Management First party fraud management: framework for the retail industry Business and International Management Marketing |
| author_sort |
amasiatu, chioma vivian |
| spelling |
Amasiatu, Chioma Vivian Shah, Mahmood Hussain 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/ijrdm-10-2016-0185 <jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>First party fraud in which consumers commit fraud against retailers is a growing problem. Research in this area is very limited which means that there is almost no guidance available to mitigate this problem. Existing fraud management frameworks focus on the management of other fraud, such as identity theft or employee instigated fraud. Due to the different nature of these frauds, these frameworks do not adequately address first party fraud. Therefore, the purpose of this paper is to propose an adapted version of the fraud management lifecycle framework which is specific to first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>The authors conducted a systematic literature review and compared/contrasted a number of existing fraud management frameworks in related domains to see which one would be most suitable for first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>The authors found Wilhelm’s fraud management framework the most promising for adaptation and application to the first party fraud context. By modifying an existing framework according to the contextual requirements, the authors make the framework much more relevant to first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Practical implications</jats:title> <jats:p>The framework could help retail managers better understand and manage this growing business problem and open new streams for further research.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This research also makes an important contribution by proposing a framework and by helping bridge a glaring and problematic gap in existing literature and opening up new streams of research.</jats:p> </jats:sec> First party fraud management: framework for the retail industry International Journal of Retail & Distribution Management |
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International Journal of Retail & Distribution Management |
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| title |
First party fraud management: framework for the retail industry |
| title_unstemmed |
First party fraud management: framework for the retail industry |
| title_full |
First party fraud management: framework for the retail industry |
| title_fullStr |
First party fraud management: framework for the retail industry |
| title_full_unstemmed |
First party fraud management: framework for the retail industry |
| title_short |
First party fraud management: framework for the retail industry |
| title_sort |
first party fraud management: framework for the retail industry |
| topic |
Business and International Management Marketing |
| url |
http://dx.doi.org/10.1108/ijrdm-10-2016-0185 |
| publishDate |
2018 |
| physical |
350-363 |
| description |
<jats:sec>
<jats:title content-type="abstract-subheading">Purpose</jats:title>
<jats:p>First party fraud in which consumers commit fraud against retailers is a growing problem. Research in this area is very limited which means that there is almost no guidance available to mitigate this problem. Existing fraud management frameworks focus on the management of other fraud, such as identity theft or employee instigated fraud. Due to the different nature of these frauds, these frameworks do not adequately address first party fraud. Therefore, the purpose of this paper is to propose an adapted version of the fraud management lifecycle framework which is specific to first party fraud management.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title>
<jats:p>The authors conducted a systematic literature review and compared/contrasted a number of existing fraud management frameworks in related domains to see which one would be most suitable for first party fraud management.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Findings</jats:title>
<jats:p>The authors found Wilhelm’s fraud management framework the most promising for adaptation and application to the first party fraud context. By modifying an existing framework according to the contextual requirements, the authors make the framework much more relevant to first party fraud management.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Practical implications</jats:title>
<jats:p>The framework could help retail managers better understand and manage this growing business problem and open new streams for further research.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Originality/value</jats:title>
<jats:p>This research also makes an important contribution by proposing a framework and by helping bridge a glaring and problematic gap in existing literature and opening up new streams of research.</jats:p>
</jats:sec> |
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| description | <jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>First party fraud in which consumers commit fraud against retailers is a growing problem. Research in this area is very limited which means that there is almost no guidance available to mitigate this problem. Existing fraud management frameworks focus on the management of other fraud, such as identity theft or employee instigated fraud. Due to the different nature of these frauds, these frameworks do not adequately address first party fraud. Therefore, the purpose of this paper is to propose an adapted version of the fraud management lifecycle framework which is specific to first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>The authors conducted a systematic literature review and compared/contrasted a number of existing fraud management frameworks in related domains to see which one would be most suitable for first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>The authors found Wilhelm’s fraud management framework the most promising for adaptation and application to the first party fraud context. By modifying an existing framework according to the contextual requirements, the authors make the framework much more relevant to first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Practical implications</jats:title> <jats:p>The framework could help retail managers better understand and manage this growing business problem and open new streams for further research.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This research also makes an important contribution by proposing a framework and by helping bridge a glaring and problematic gap in existing literature and opening up new streams of research.</jats:p> </jats:sec> |
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| spelling | Amasiatu, Chioma Vivian Shah, Mahmood Hussain 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/ijrdm-10-2016-0185 <jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>First party fraud in which consumers commit fraud against retailers is a growing problem. Research in this area is very limited which means that there is almost no guidance available to mitigate this problem. Existing fraud management frameworks focus on the management of other fraud, such as identity theft or employee instigated fraud. Due to the different nature of these frauds, these frameworks do not adequately address first party fraud. Therefore, the purpose of this paper is to propose an adapted version of the fraud management lifecycle framework which is specific to first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>The authors conducted a systematic literature review and compared/contrasted a number of existing fraud management frameworks in related domains to see which one would be most suitable for first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>The authors found Wilhelm’s fraud management framework the most promising for adaptation and application to the first party fraud context. By modifying an existing framework according to the contextual requirements, the authors make the framework much more relevant to first party fraud management.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Practical implications</jats:title> <jats:p>The framework could help retail managers better understand and manage this growing business problem and open new streams for further research.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This research also makes an important contribution by proposing a framework and by helping bridge a glaring and problematic gap in existing literature and opening up new streams of research.</jats:p> </jats:sec> First party fraud management: framework for the retail industry International Journal of Retail & Distribution Management |
| spellingShingle | Amasiatu, Chioma Vivian, Shah, Mahmood Hussain, International Journal of Retail & Distribution Management, First party fraud management: framework for the retail industry, Business and International Management, Marketing |
| title | First party fraud management: framework for the retail industry |
| title_full | First party fraud management: framework for the retail industry |
| title_fullStr | First party fraud management: framework for the retail industry |
| title_full_unstemmed | First party fraud management: framework for the retail industry |
| title_short | First party fraud management: framework for the retail industry |
| title_sort | first party fraud management: framework for the retail industry |
| title_unstemmed | First party fraud management: framework for the retail industry |
| topic | Business and International Management, Marketing |
| url | http://dx.doi.org/10.1108/ijrdm-10-2016-0185 |