author_facet Lohmann, Martin
Schmücker, Dirk J.
Lohmann, Martin
Schmücker, Dirk J.
author Lohmann, Martin
Schmücker, Dirk J.
spellingShingle Lohmann, Martin
Schmücker, Dirk J.
Tourism Review
Internet research differs from research on internet users: some methodological insights into online travel research
Tourism, Leisure and Hospitality Management
Geography, Planning and Development
author_sort lohmann, martin
spelling Lohmann, Martin Schmücker, Dirk J. 1660-5373 Emerald Tourism, Leisure and Hospitality Management Geography, Planning and Development http://dx.doi.org/10.1108/16605370910948849 <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>Online data collection is gaining momentum throughout the market research business. At the same time internet users and their online information and booking behaviour are becoming more and more important for the travel and tourism industry. This paper aims to investigate this issue.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper researches internet users' travel and information/booking behaviour through online surveys. However, this approach is prone to critical methodological limitations. One of the main issues in this respect is the question of proper definition of the universe and sampling procedures. The paper shows today's chances and limitations of sampling using list‐based e‐mail invitations and online access panels.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>Results indicate that sampling method and length of field time have a substantial influence on response rates. It can further be shown that results from online travel research differ from results obtained in face‐to‐face interviews even when focussing on the same target group.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Research implications</jats:title><jats:p>As long as online research differs from research on internet users to such an extent, online surveys seem to be rather a good complement than a substitution for more traditional research methods.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper shows the limitations and chances of online travel research based on the unique comparison of data from a face‐to‐face and online access panel surveys.</jats:p></jats:sec> Internet research differs from research on internet users: some methodological insights into online travel research Tourism Review
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title Internet research differs from research on internet users: some methodological insights into online travel research
title_unstemmed Internet research differs from research on internet users: some methodological insights into online travel research
title_full Internet research differs from research on internet users: some methodological insights into online travel research
title_fullStr Internet research differs from research on internet users: some methodological insights into online travel research
title_full_unstemmed Internet research differs from research on internet users: some methodological insights into online travel research
title_short Internet research differs from research on internet users: some methodological insights into online travel research
title_sort internet research differs from research on internet users: some methodological insights into online travel research
topic Tourism, Leisure and Hospitality Management
Geography, Planning and Development
url http://dx.doi.org/10.1108/16605370910948849
publishDate 2009
physical 32-47
description <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>Online data collection is gaining momentum throughout the market research business. At the same time internet users and their online information and booking behaviour are becoming more and more important for the travel and tourism industry. This paper aims to investigate this issue.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper researches internet users' travel and information/booking behaviour through online surveys. However, this approach is prone to critical methodological limitations. One of the main issues in this respect is the question of proper definition of the universe and sampling procedures. The paper shows today's chances and limitations of sampling using list‐based e‐mail invitations and online access panels.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>Results indicate that sampling method and length of field time have a substantial influence on response rates. It can further be shown that results from online travel research differ from results obtained in face‐to‐face interviews even when focussing on the same target group.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Research implications</jats:title><jats:p>As long as online research differs from research on internet users to such an extent, online surveys seem to be rather a good complement than a substitution for more traditional research methods.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper shows the limitations and chances of online travel research based on the unique comparison of data from a face‐to‐face and online access panel surveys.</jats:p></jats:sec>
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author Lohmann, Martin, Schmücker, Dirk J.
author_facet Lohmann, Martin, Schmücker, Dirk J., Lohmann, Martin, Schmücker, Dirk J.
author_sort lohmann, martin
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description <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>Online data collection is gaining momentum throughout the market research business. At the same time internet users and their online information and booking behaviour are becoming more and more important for the travel and tourism industry. This paper aims to investigate this issue.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper researches internet users' travel and information/booking behaviour through online surveys. However, this approach is prone to critical methodological limitations. One of the main issues in this respect is the question of proper definition of the universe and sampling procedures. The paper shows today's chances and limitations of sampling using list‐based e‐mail invitations and online access panels.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>Results indicate that sampling method and length of field time have a substantial influence on response rates. It can further be shown that results from online travel research differ from results obtained in face‐to‐face interviews even when focussing on the same target group.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Research implications</jats:title><jats:p>As long as online research differs from research on internet users to such an extent, online surveys seem to be rather a good complement than a substitution for more traditional research methods.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper shows the limitations and chances of online travel research based on the unique comparison of data from a face‐to‐face and online access panel surveys.</jats:p></jats:sec>
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spelling Lohmann, Martin Schmücker, Dirk J. 1660-5373 Emerald Tourism, Leisure and Hospitality Management Geography, Planning and Development http://dx.doi.org/10.1108/16605370910948849 <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>Online data collection is gaining momentum throughout the market research business. At the same time internet users and their online information and booking behaviour are becoming more and more important for the travel and tourism industry. This paper aims to investigate this issue.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper researches internet users' travel and information/booking behaviour through online surveys. However, this approach is prone to critical methodological limitations. One of the main issues in this respect is the question of proper definition of the universe and sampling procedures. The paper shows today's chances and limitations of sampling using list‐based e‐mail invitations and online access panels.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>Results indicate that sampling method and length of field time have a substantial influence on response rates. It can further be shown that results from online travel research differ from results obtained in face‐to‐face interviews even when focussing on the same target group.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Research implications</jats:title><jats:p>As long as online research differs from research on internet users to such an extent, online surveys seem to be rather a good complement than a substitution for more traditional research methods.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper shows the limitations and chances of online travel research based on the unique comparison of data from a face‐to‐face and online access panel surveys.</jats:p></jats:sec> Internet research differs from research on internet users: some methodological insights into online travel research Tourism Review
spellingShingle Lohmann, Martin, Schmücker, Dirk J., Tourism Review, Internet research differs from research on internet users: some methodological insights into online travel research, Tourism, Leisure and Hospitality Management, Geography, Planning and Development
title Internet research differs from research on internet users: some methodological insights into online travel research
title_full Internet research differs from research on internet users: some methodological insights into online travel research
title_fullStr Internet research differs from research on internet users: some methodological insights into online travel research
title_full_unstemmed Internet research differs from research on internet users: some methodological insights into online travel research
title_short Internet research differs from research on internet users: some methodological insights into online travel research
title_sort internet research differs from research on internet users: some methodological insights into online travel research
title_unstemmed Internet research differs from research on internet users: some methodological insights into online travel research
topic Tourism, Leisure and Hospitality Management, Geography, Planning and Development
url http://dx.doi.org/10.1108/16605370910948849