author_facet Jones, Peter
Comfort, Daphne
Hillier, David
Jones, Peter
Comfort, Daphne
Hillier, David
author Jones, Peter
Comfort, Daphne
Hillier, David
spellingShingle Jones, Peter
Comfort, Daphne
Hillier, David
International Journal of Retail & Distribution Management
Corporate social responsibility and the UK's top ten retailers
Business and International Management
Marketing
author_sort jones, peter
spelling Jones, Peter Comfort, Daphne Hillier, David 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/09590550510634611 <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>This paper offers a preliminary exploration of the corporate social responsibility (CSR) issues being addressed by the UK's top ten retailers.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper draws its empirical information from the CSR reports and information posted on the world wide web by the UK's top ten UK country of origin retailers. Four principal headings: namely, Environment; Marketplace; Workplace; and Community, are used to capture, and provide some illustrative examples of, CSR agendas.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>The findings reveal that each of the top ten retailers has its own approach to CSR and that there are substantial variations in the nature and extent of the reporting process. That said there is some common ground in reporting on a range of environmental issues, on sourcing, on commitment to customers, on employees and on the communities in which the top ten retailers operate. A number of the top ten retailers are employing key performance indicators in an attempt to measure and benchmark their CSR achievements. The underlying message is that the top ten retailers claim that CSR is an integral element of their core business.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper provides an accessible review of CSR agendas being pursued by the UK's top ten retailers and as such will interest academics and students in higher education and practitioners and professionals working in the retail marketplace.</jats:p></jats:sec> Corporate social responsibility and the UK's top ten retailers International Journal of Retail & Distribution Management
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title Corporate social responsibility and the UK's top ten retailers
title_unstemmed Corporate social responsibility and the UK's top ten retailers
title_full Corporate social responsibility and the UK's top ten retailers
title_fullStr Corporate social responsibility and the UK's top ten retailers
title_full_unstemmed Corporate social responsibility and the UK's top ten retailers
title_short Corporate social responsibility and the UK's top ten retailers
title_sort corporate social responsibility and the uk's top ten retailers
topic Business and International Management
Marketing
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publishDate 2005
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description <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>This paper offers a preliminary exploration of the corporate social responsibility (CSR) issues being addressed by the UK's top ten retailers.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper draws its empirical information from the CSR reports and information posted on the world wide web by the UK's top ten UK country of origin retailers. Four principal headings: namely, Environment; Marketplace; Workplace; and Community, are used to capture, and provide some illustrative examples of, CSR agendas.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>The findings reveal that each of the top ten retailers has its own approach to CSR and that there are substantial variations in the nature and extent of the reporting process. That said there is some common ground in reporting on a range of environmental issues, on sourcing, on commitment to customers, on employees and on the communities in which the top ten retailers operate. A number of the top ten retailers are employing key performance indicators in an attempt to measure and benchmark their CSR achievements. The underlying message is that the top ten retailers claim that CSR is an integral element of their core business.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper provides an accessible review of CSR agendas being pursued by the UK's top ten retailers and as such will interest academics and students in higher education and practitioners and professionals working in the retail marketplace.</jats:p></jats:sec>
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author Jones, Peter, Comfort, Daphne, Hillier, David
author_facet Jones, Peter, Comfort, Daphne, Hillier, David, Jones, Peter, Comfort, Daphne, Hillier, David
author_sort jones, peter
container_issue 12
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description <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>This paper offers a preliminary exploration of the corporate social responsibility (CSR) issues being addressed by the UK's top ten retailers.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper draws its empirical information from the CSR reports and information posted on the world wide web by the UK's top ten UK country of origin retailers. Four principal headings: namely, Environment; Marketplace; Workplace; and Community, are used to capture, and provide some illustrative examples of, CSR agendas.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>The findings reveal that each of the top ten retailers has its own approach to CSR and that there are substantial variations in the nature and extent of the reporting process. That said there is some common ground in reporting on a range of environmental issues, on sourcing, on commitment to customers, on employees and on the communities in which the top ten retailers operate. A number of the top ten retailers are employing key performance indicators in an attempt to measure and benchmark their CSR achievements. The underlying message is that the top ten retailers claim that CSR is an integral element of their core business.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper provides an accessible review of CSR agendas being pursued by the UK's top ten retailers and as such will interest academics and students in higher education and practitioners and professionals working in the retail marketplace.</jats:p></jats:sec>
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spelling Jones, Peter Comfort, Daphne Hillier, David 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/09590550510634611 <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>This paper offers a preliminary exploration of the corporate social responsibility (CSR) issues being addressed by the UK's top ten retailers.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>The paper draws its empirical information from the CSR reports and information posted on the world wide web by the UK's top ten UK country of origin retailers. Four principal headings: namely, Environment; Marketplace; Workplace; and Community, are used to capture, and provide some illustrative examples of, CSR agendas.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>The findings reveal that each of the top ten retailers has its own approach to CSR and that there are substantial variations in the nature and extent of the reporting process. That said there is some common ground in reporting on a range of environmental issues, on sourcing, on commitment to customers, on employees and on the communities in which the top ten retailers operate. A number of the top ten retailers are employing key performance indicators in an attempt to measure and benchmark their CSR achievements. The underlying message is that the top ten retailers claim that CSR is an integral element of their core business.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>The paper provides an accessible review of CSR agendas being pursued by the UK's top ten retailers and as such will interest academics and students in higher education and practitioners and professionals working in the retail marketplace.</jats:p></jats:sec> Corporate social responsibility and the UK's top ten retailers International Journal of Retail & Distribution Management
spellingShingle Jones, Peter, Comfort, Daphne, Hillier, David, International Journal of Retail & Distribution Management, Corporate social responsibility and the UK's top ten retailers, Business and International Management, Marketing
title Corporate social responsibility and the UK's top ten retailers
title_full Corporate social responsibility and the UK's top ten retailers
title_fullStr Corporate social responsibility and the UK's top ten retailers
title_full_unstemmed Corporate social responsibility and the UK's top ten retailers
title_short Corporate social responsibility and the UK's top ten retailers
title_sort corporate social responsibility and the uk's top ten retailers
title_unstemmed Corporate social responsibility and the UK's top ten retailers
topic Business and International Management, Marketing
url http://dx.doi.org/10.1108/09590550510634611