author_facet Andres Coca‐Stefaniak, J.
Parker, Cathy
Barbany, Amadeu
Garrell, Xavier
Segovia, Enric
Andres Coca‐Stefaniak, J.
Parker, Cathy
Barbany, Amadeu
Garrell, Xavier
Segovia, Enric
author Andres Coca‐Stefaniak, J.
Parker, Cathy
Barbany, Amadeu
Garrell, Xavier
Segovia, Enric
spellingShingle Andres Coca‐Stefaniak, J.
Parker, Cathy
Barbany, Amadeu
Garrell, Xavier
Segovia, Enric
International Journal of Retail & Distribution Management
Gran Centre Granollers – “city, culture and commerce”
Business and International Management
Marketing
author_sort andres coca‐stefaniak, j.
spelling Andres Coca‐Stefaniak, J. Parker, Cathy Barbany, Amadeu Garrell, Xavier Segovia, Enric 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/09590550510611878 <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>Town centre management (TCM) schemes in Spain have generally evolved primarily from a retail perspective, led by small and medium sized (SME) retailers. However, their development has often focused on business goals (e.g. profit, increase in footfall, etc). In doing so, they have often overlooked the very social issues that have embedded retail historically in the socio‐economic matrix of our towns and cities. This paper, adopting a case‐study approach, seeks to re‐address this imbalance by exploring some of the key success factors of Gran Centre Granollers (GCG) – one of Spain's most advanced retailer‐led TCM schemes located in Granollers (near Barcelona).</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>This paper, adopting a case‐study approach, explores some of the key success factors ofGCC..</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>GCG's visionary motto of “city, culture and commerce” and its inclusive approach to the management of the area's stakeholders have captured the imagination of the town's independent retailers (75 per cent of them are members of the scheme). It has also proved pivotal in engaging the town's residents with the scheme's vision, purpose and ethical values. This is reflected in the success of their customer loyalty credit card initiative and the steady growth of the scheme's membership from ten to three hundred businesses in the last ten years.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>This case study should be of interest to town centre managers, SME retailers, researchers in the social sciences and students of urban regeneration and retail management.</jats:p></jats:sec> Gran Centre Granollers – “city, culture and commerce” International Journal of Retail & Distribution Management
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title Gran Centre Granollers – “city, culture and commerce”
title_unstemmed Gran Centre Granollers – “city, culture and commerce”
title_full Gran Centre Granollers – “city, culture and commerce”
title_fullStr Gran Centre Granollers – “city, culture and commerce”
title_full_unstemmed Gran Centre Granollers – “city, culture and commerce”
title_short Gran Centre Granollers – “city, culture and commerce”
title_sort gran centre granollers – “city, culture and commerce”
topic Business and International Management
Marketing
url http://dx.doi.org/10.1108/09590550510611878
publishDate 2005
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description <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>Town centre management (TCM) schemes in Spain have generally evolved primarily from a retail perspective, led by small and medium sized (SME) retailers. However, their development has often focused on business goals (e.g. profit, increase in footfall, etc). In doing so, they have often overlooked the very social issues that have embedded retail historically in the socio‐economic matrix of our towns and cities. This paper, adopting a case‐study approach, seeks to re‐address this imbalance by exploring some of the key success factors of Gran Centre Granollers (GCG) – one of Spain's most advanced retailer‐led TCM schemes located in Granollers (near Barcelona).</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>This paper, adopting a case‐study approach, explores some of the key success factors ofGCC..</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>GCG's visionary motto of “city, culture and commerce” and its inclusive approach to the management of the area's stakeholders have captured the imagination of the town's independent retailers (75 per cent of them are members of the scheme). It has also proved pivotal in engaging the town's residents with the scheme's vision, purpose and ethical values. This is reflected in the success of their customer loyalty credit card initiative and the steady growth of the scheme's membership from ten to three hundred businesses in the last ten years.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>This case study should be of interest to town centre managers, SME retailers, researchers in the social sciences and students of urban regeneration and retail management.</jats:p></jats:sec>
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author Andres Coca‐Stefaniak, J., Parker, Cathy, Barbany, Amadeu, Garrell, Xavier, Segovia, Enric
author_facet Andres Coca‐Stefaniak, J., Parker, Cathy, Barbany, Amadeu, Garrell, Xavier, Segovia, Enric, Andres Coca‐Stefaniak, J., Parker, Cathy, Barbany, Amadeu, Garrell, Xavier, Segovia, Enric
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spelling Andres Coca‐Stefaniak, J. Parker, Cathy Barbany, Amadeu Garrell, Xavier Segovia, Enric 0959-0552 Emerald Business and International Management Marketing http://dx.doi.org/10.1108/09590550510611878 <jats:sec><jats:title content-type="abstract-heading">Purpose</jats:title><jats:p>Town centre management (TCM) schemes in Spain have generally evolved primarily from a retail perspective, led by small and medium sized (SME) retailers. However, their development has often focused on business goals (e.g. profit, increase in footfall, etc). In doing so, they have often overlooked the very social issues that have embedded retail historically in the socio‐economic matrix of our towns and cities. This paper, adopting a case‐study approach, seeks to re‐address this imbalance by exploring some of the key success factors of Gran Centre Granollers (GCG) – one of Spain's most advanced retailer‐led TCM schemes located in Granollers (near Barcelona).</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Design/methodology/approach</jats:title><jats:p>This paper, adopting a case‐study approach, explores some of the key success factors ofGCC..</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Findings</jats:title><jats:p>GCG's visionary motto of “city, culture and commerce” and its inclusive approach to the management of the area's stakeholders have captured the imagination of the town's independent retailers (75 per cent of them are members of the scheme). It has also proved pivotal in engaging the town's residents with the scheme's vision, purpose and ethical values. This is reflected in the success of their customer loyalty credit card initiative and the steady growth of the scheme's membership from ten to three hundred businesses in the last ten years.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-heading">Originality/value</jats:title><jats:p>This case study should be of interest to town centre managers, SME retailers, researchers in the social sciences and students of urban regeneration and retail management.</jats:p></jats:sec> Gran Centre Granollers – “city, culture and commerce” International Journal of Retail & Distribution Management
spellingShingle Andres Coca‐Stefaniak, J., Parker, Cathy, Barbany, Amadeu, Garrell, Xavier, Segovia, Enric, International Journal of Retail & Distribution Management, Gran Centre Granollers – “city, culture and commerce”, Business and International Management, Marketing
title Gran Centre Granollers – “city, culture and commerce”
title_full Gran Centre Granollers – “city, culture and commerce”
title_fullStr Gran Centre Granollers – “city, culture and commerce”
title_full_unstemmed Gran Centre Granollers – “city, culture and commerce”
title_short Gran Centre Granollers – “city, culture and commerce”
title_sort gran centre granollers – “city, culture and commerce”
title_unstemmed Gran Centre Granollers – “city, culture and commerce”
topic Business and International Management, Marketing
url http://dx.doi.org/10.1108/09590550510611878