Eintrag weiter verarbeiten
The influence of the musicscape within service environments
Gespeichert in:
| Zeitschriftentitel: | Journal of Services Marketing |
|---|---|
| Personen und Körperschaften: | |
| In: | Journal of Services Marketing, 14, 2000, 7, S. 539-556 |
| Format: | E-Article |
| Sprache: | Englisch |
| veröffentlicht: |
Emerald
|
| Schlagwörter: |
| author_facet |
Oakes, Steve Oakes, Steve |
|---|---|
| author |
Oakes, Steve |
| spellingShingle |
Oakes, Steve Journal of Services Marketing The influence of the musicscape within service environments Marketing |
| author_sort |
oakes, steve |
| spelling |
Oakes, Steve 0887-6045 Emerald Marketing http://dx.doi.org/10.1108/08876040010352673 <jats:p>A literature review of relevant empirical research examining the influence of background music within the context of service environments is presented. Studies revealing significant relationships between specific musical variables and desired consumer behavioural outcomes are displayed in a visual framework entitled the Musicscape. This framework draws on Bitner’s model of the Servicescape, which highlights music as just one of a range of ambient conditions influencing behaviour. The Musicscape provides an extended version of Bitner’s Servicescape model by focusing in detail on just one of these elements, the musical variable. Additional figures demonstrate an even more focused breakdown of Musicscape interactions by including arrows which identify the direction of significant relationships revealed in empirical studies. The framework portrays in visual terms the inherent complexity of attempts to influence response and subsequent behaviour by using music within a service environment.</jats:p> The influence of the musicscape within service environments Journal of Services Marketing |
| doi_str_mv |
10.1108/08876040010352673 |
| facet_avail |
Online |
| finc_class_facet |
Wirtschaftswissenschaften |
| format |
ElectronicArticle |
| fullrecord |
blob:ai-49-aHR0cDovL2R4LmRvaS5vcmcvMTAuMTEwOC8wODg3NjA0MDAxMDM1MjY3Mw |
| id |
ai-49-aHR0cDovL2R4LmRvaS5vcmcvMTAuMTEwOC8wODg3NjA0MDAxMDM1MjY3Mw |
| institution |
DE-D161 DE-Gla1 DE-Zi4 DE-15 DE-Pl11 DE-Rs1 DE-105 DE-14 DE-Ch1 DE-L229 DE-D275 DE-Bn3 DE-Brt1 |
| imprint |
Emerald, 2000 |
| imprint_str_mv |
Emerald, 2000 |
| issn |
0887-6045 |
| issn_str_mv |
0887-6045 |
| language |
English |
| mega_collection |
Emerald (CrossRef) |
| match_str |
oakes2000theinfluenceofthemusicscapewithinserviceenvironments |
| publishDateSort |
2000 |
| publisher |
Emerald |
| recordtype |
ai |
| record_format |
ai |
| series |
Journal of Services Marketing |
| source_id |
49 |
| title |
The influence of the musicscape within service environments |
| title_unstemmed |
The influence of the musicscape within service environments |
| title_full |
The influence of the musicscape within service environments |
| title_fullStr |
The influence of the musicscape within service environments |
| title_full_unstemmed |
The influence of the musicscape within service environments |
| title_short |
The influence of the musicscape within service environments |
| title_sort |
the influence of the musicscape within service environments |
| topic |
Marketing |
| url |
http://dx.doi.org/10.1108/08876040010352673 |
| publishDate |
2000 |
| physical |
539-556 |
| description |
<jats:p>A literature review of relevant empirical research examining the influence of background music within the context of service environments is presented. Studies revealing significant relationships between specific musical variables and desired consumer behavioural outcomes are displayed in a visual framework entitled the Musicscape. This framework draws on Bitner’s model of the Servicescape, which highlights music as just one of a range of ambient conditions influencing behaviour. The Musicscape provides an extended version of Bitner’s Servicescape model by focusing in detail on just one of these elements, the musical variable. Additional figures demonstrate an even more focused breakdown of Musicscape interactions by including arrows which identify the direction of significant relationships revealed in empirical studies. The framework portrays in visual terms the inherent complexity of attempts to influence response and subsequent behaviour by using music within a service environment.</jats:p> |
| container_issue |
7 |
| container_start_page |
539 |
| container_title |
Journal of Services Marketing |
| container_volume |
14 |
| format_de105 |
Article, E-Article |
| format_de14 |
Article, E-Article |
| format_de15 |
Article, E-Article |
| format_de520 |
Article, E-Article |
| format_de540 |
Article, E-Article |
| format_dech1 |
Article, E-Article |
| format_ded117 |
Article, E-Article |
| format_degla1 |
E-Article |
| format_del152 |
Buch |
| format_del189 |
Article, E-Article |
| format_dezi4 |
Article |
| format_dezwi2 |
Article, E-Article |
| format_finc |
Article, E-Article |
| format_nrw |
Article, E-Article |
| _version_ |
1792340769350090764 |
| geogr_code |
not assigned |
| last_indexed |
2024-03-01T16:09:17.008Z |
| geogr_code_person |
not assigned |
| openURL |
url_ver=Z39.88-2004&ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fvufind.svn.sourceforge.net%3Agenerator&rft.title=The+influence+of+the+musicscape+within+service+environments&rft.date=2000-12-01&genre=article&issn=0887-6045&volume=14&issue=7&spage=539&epage=556&pages=539-556&jtitle=Journal+of+Services+Marketing&atitle=The+influence+of+the+musicscape+within+service+environments&aulast=Oakes&aufirst=Steve&rft_id=info%3Adoi%2F10.1108%2F08876040010352673&rft.language%5B0%5D=eng |
| SOLR | |
| _version_ | 1792340769350090764 |
| author | Oakes, Steve |
| author_facet | Oakes, Steve, Oakes, Steve |
| author_sort | oakes, steve |
| container_issue | 7 |
| container_start_page | 539 |
| container_title | Journal of Services Marketing |
| container_volume | 14 |
| description | <jats:p>A literature review of relevant empirical research examining the influence of background music within the context of service environments is presented. Studies revealing significant relationships between specific musical variables and desired consumer behavioural outcomes are displayed in a visual framework entitled the Musicscape. This framework draws on Bitner’s model of the Servicescape, which highlights music as just one of a range of ambient conditions influencing behaviour. The Musicscape provides an extended version of Bitner’s Servicescape model by focusing in detail on just one of these elements, the musical variable. Additional figures demonstrate an even more focused breakdown of Musicscape interactions by including arrows which identify the direction of significant relationships revealed in empirical studies. The framework portrays in visual terms the inherent complexity of attempts to influence response and subsequent behaviour by using music within a service environment.</jats:p> |
| doi_str_mv | 10.1108/08876040010352673 |
| facet_avail | Online |
| finc_class_facet | Wirtschaftswissenschaften |
| format | ElectronicArticle |
| format_de105 | Article, E-Article |
| format_de14 | Article, E-Article |
| format_de15 | Article, E-Article |
| format_de520 | Article, E-Article |
| format_de540 | Article, E-Article |
| format_dech1 | Article, E-Article |
| format_ded117 | Article, E-Article |
| format_degla1 | E-Article |
| format_del152 | Buch |
| format_del189 | Article, E-Article |
| format_dezi4 | Article |
| format_dezwi2 | Article, E-Article |
| format_finc | Article, E-Article |
| format_nrw | Article, E-Article |
| geogr_code | not assigned |
| geogr_code_person | not assigned |
| id | ai-49-aHR0cDovL2R4LmRvaS5vcmcvMTAuMTEwOC8wODg3NjA0MDAxMDM1MjY3Mw |
| imprint | Emerald, 2000 |
| imprint_str_mv | Emerald, 2000 |
| institution | DE-D161, DE-Gla1, DE-Zi4, DE-15, DE-Pl11, DE-Rs1, DE-105, DE-14, DE-Ch1, DE-L229, DE-D275, DE-Bn3, DE-Brt1 |
| issn | 0887-6045 |
| issn_str_mv | 0887-6045 |
| language | English |
| last_indexed | 2024-03-01T16:09:17.008Z |
| match_str | oakes2000theinfluenceofthemusicscapewithinserviceenvironments |
| mega_collection | Emerald (CrossRef) |
| physical | 539-556 |
| publishDate | 2000 |
| publishDateSort | 2000 |
| publisher | Emerald |
| record_format | ai |
| recordtype | ai |
| series | Journal of Services Marketing |
| source_id | 49 |
| spelling | Oakes, Steve 0887-6045 Emerald Marketing http://dx.doi.org/10.1108/08876040010352673 <jats:p>A literature review of relevant empirical research examining the influence of background music within the context of service environments is presented. Studies revealing significant relationships between specific musical variables and desired consumer behavioural outcomes are displayed in a visual framework entitled the Musicscape. This framework draws on Bitner’s model of the Servicescape, which highlights music as just one of a range of ambient conditions influencing behaviour. The Musicscape provides an extended version of Bitner’s Servicescape model by focusing in detail on just one of these elements, the musical variable. Additional figures demonstrate an even more focused breakdown of Musicscape interactions by including arrows which identify the direction of significant relationships revealed in empirical studies. The framework portrays in visual terms the inherent complexity of attempts to influence response and subsequent behaviour by using music within a service environment.</jats:p> The influence of the musicscape within service environments Journal of Services Marketing |
| spellingShingle | Oakes, Steve, Journal of Services Marketing, The influence of the musicscape within service environments, Marketing |
| title | The influence of the musicscape within service environments |
| title_full | The influence of the musicscape within service environments |
| title_fullStr | The influence of the musicscape within service environments |
| title_full_unstemmed | The influence of the musicscape within service environments |
| title_short | The influence of the musicscape within service environments |
| title_sort | the influence of the musicscape within service environments |
| title_unstemmed | The influence of the musicscape within service environments |
| topic | Marketing |
| url | http://dx.doi.org/10.1108/08876040010352673 |