author_facet Miller, Deborah M
Moss, Brandon
Rose, Susannah
Li, Hong
Schindler, David
Weber, Malory
Planchon, Sarah M
Alberts, Jay
Boissy, Adrienne
Bermel, Robert
Miller, Deborah M
Moss, Brandon
Rose, Susannah
Li, Hong
Schindler, David
Weber, Malory
Planchon, Sarah M
Alberts, Jay
Boissy, Adrienne
Bermel, Robert
author Miller, Deborah M
Moss, Brandon
Rose, Susannah
Li, Hong
Schindler, David
Weber, Malory
Planchon, Sarah M
Alberts, Jay
Boissy, Adrienne
Bermel, Robert
spellingShingle Miller, Deborah M
Moss, Brandon
Rose, Susannah
Li, Hong
Schindler, David
Weber, Malory
Planchon, Sarah M
Alberts, Jay
Boissy, Adrienne
Bermel, Robert
Journal of Patient Experience
Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
Health Policy
Health (social science)
Leadership and Management
author_sort miller, deborah m
spelling Miller, Deborah M Moss, Brandon Rose, Susannah Li, Hong Schindler, David Weber, Malory Planchon, Sarah M Alberts, Jay Boissy, Adrienne Bermel, Robert 2374-3735 2374-3743 SAGE Publications Health Policy Health (social science) Leadership and Management http://dx.doi.org/10.1177/2374373519864011 <jats:sec><jats:title>Background:</jats:title><jats:p> In order to provide patient center care, our multiple sclerosis (MS) clinic assesses patient concerns before clinical encounters, first by asking the optional qualitative question “What is the most important thing you what your health-care provider to know today” (most important concern of the patient [MIPC]) and then completing quantitative patient-reported outcome measures (PROMs) including Quality of Life in Neurological Disorders (Neuro-QoL). Both sets of questions are designed to facilitate encounters that address patients’ values and preferences. </jats:p></jats:sec><jats:sec><jats:title>Objective:</jats:title><jats:p> Determine whether the qualitative MIPC responses provided unique information not included in PROMs or clinical assessments. </jats:p></jats:sec><jats:sec><jats:title>Methods:</jats:title><jats:p> We randomly selected 400 first-time MIPC responders and 400 first-time MIPC nonresponders from 2788 participants in our database. We categorized MIPC responses by content and number of unique concerns and appended them to the Neuro-QoL framework. Nonresponders were compared to those who provided 1 and 2 or more responses. </jats:p></jats:sec><jats:sec><jats:title>Results:</jats:title><jats:p> Several MIPCs MS symptoms categories were added to the Neuro-QoL Physical domain. Most important concern of the patients work and cost-of-care categories were added to the Social Domain. Domains regarding treatment satisfaction and disease management were added. Two hundred thirty (58%) MIPC respondents reported 1 concern, 140 (35%) expressed 2 to 6 concerns, and 30 (7%) reported MS-unrelated concerns and not analyzed. Physical symptoms were the most common MIPC (69.9%). Respondents with more concerns were more likely African American, lacked private insurance, and worse disability. </jats:p></jats:sec><jats:sec><jats:title>Conclusions:</jats:title><jats:p> Importantly, MIPC responders described idiosyncratic symptoms, disease management, and social concerns not included in the PROMS, suggesting the MIPC question offered patients a unique opportunity to share specific concerns with their providers. </jats:p></jats:sec> Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes Journal of Patient Experience
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title Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_unstemmed Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_full Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_fullStr Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_full_unstemmed Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_short Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_sort obtaining patient priorities in a multiple sclerosis comprehensive care center: beyond patient-reported outcomes
topic Health Policy
Health (social science)
Leadership and Management
url http://dx.doi.org/10.1177/2374373519864011
publishDate 2020
physical 541-548
description <jats:sec><jats:title>Background:</jats:title><jats:p> In order to provide patient center care, our multiple sclerosis (MS) clinic assesses patient concerns before clinical encounters, first by asking the optional qualitative question “What is the most important thing you what your health-care provider to know today” (most important concern of the patient [MIPC]) and then completing quantitative patient-reported outcome measures (PROMs) including Quality of Life in Neurological Disorders (Neuro-QoL). Both sets of questions are designed to facilitate encounters that address patients’ values and preferences. </jats:p></jats:sec><jats:sec><jats:title>Objective:</jats:title><jats:p> Determine whether the qualitative MIPC responses provided unique information not included in PROMs or clinical assessments. </jats:p></jats:sec><jats:sec><jats:title>Methods:</jats:title><jats:p> We randomly selected 400 first-time MIPC responders and 400 first-time MIPC nonresponders from 2788 participants in our database. We categorized MIPC responses by content and number of unique concerns and appended them to the Neuro-QoL framework. Nonresponders were compared to those who provided 1 and 2 or more responses. </jats:p></jats:sec><jats:sec><jats:title>Results:</jats:title><jats:p> Several MIPCs MS symptoms categories were added to the Neuro-QoL Physical domain. Most important concern of the patients work and cost-of-care categories were added to the Social Domain. Domains regarding treatment satisfaction and disease management were added. Two hundred thirty (58%) MIPC respondents reported 1 concern, 140 (35%) expressed 2 to 6 concerns, and 30 (7%) reported MS-unrelated concerns and not analyzed. Physical symptoms were the most common MIPC (69.9%). Respondents with more concerns were more likely African American, lacked private insurance, and worse disability. </jats:p></jats:sec><jats:sec><jats:title>Conclusions:</jats:title><jats:p> Importantly, MIPC responders described idiosyncratic symptoms, disease management, and social concerns not included in the PROMS, suggesting the MIPC question offered patients a unique opportunity to share specific concerns with their providers. </jats:p></jats:sec>
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author Miller, Deborah M, Moss, Brandon, Rose, Susannah, Li, Hong, Schindler, David, Weber, Malory, Planchon, Sarah M, Alberts, Jay, Boissy, Adrienne, Bermel, Robert
author_facet Miller, Deborah M, Moss, Brandon, Rose, Susannah, Li, Hong, Schindler, David, Weber, Malory, Planchon, Sarah M, Alberts, Jay, Boissy, Adrienne, Bermel, Robert, Miller, Deborah M, Moss, Brandon, Rose, Susannah, Li, Hong, Schindler, David, Weber, Malory, Planchon, Sarah M, Alberts, Jay, Boissy, Adrienne, Bermel, Robert
author_sort miller, deborah m
container_issue 4
container_start_page 541
container_title Journal of Patient Experience
container_volume 7
description <jats:sec><jats:title>Background:</jats:title><jats:p> In order to provide patient center care, our multiple sclerosis (MS) clinic assesses patient concerns before clinical encounters, first by asking the optional qualitative question “What is the most important thing you what your health-care provider to know today” (most important concern of the patient [MIPC]) and then completing quantitative patient-reported outcome measures (PROMs) including Quality of Life in Neurological Disorders (Neuro-QoL). Both sets of questions are designed to facilitate encounters that address patients’ values and preferences. </jats:p></jats:sec><jats:sec><jats:title>Objective:</jats:title><jats:p> Determine whether the qualitative MIPC responses provided unique information not included in PROMs or clinical assessments. </jats:p></jats:sec><jats:sec><jats:title>Methods:</jats:title><jats:p> We randomly selected 400 first-time MIPC responders and 400 first-time MIPC nonresponders from 2788 participants in our database. We categorized MIPC responses by content and number of unique concerns and appended them to the Neuro-QoL framework. Nonresponders were compared to those who provided 1 and 2 or more responses. </jats:p></jats:sec><jats:sec><jats:title>Results:</jats:title><jats:p> Several MIPCs MS symptoms categories were added to the Neuro-QoL Physical domain. Most important concern of the patients work and cost-of-care categories were added to the Social Domain. Domains regarding treatment satisfaction and disease management were added. Two hundred thirty (58%) MIPC respondents reported 1 concern, 140 (35%) expressed 2 to 6 concerns, and 30 (7%) reported MS-unrelated concerns and not analyzed. Physical symptoms were the most common MIPC (69.9%). Respondents with more concerns were more likely African American, lacked private insurance, and worse disability. </jats:p></jats:sec><jats:sec><jats:title>Conclusions:</jats:title><jats:p> Importantly, MIPC responders described idiosyncratic symptoms, disease management, and social concerns not included in the PROMS, suggesting the MIPC question offered patients a unique opportunity to share specific concerns with their providers. </jats:p></jats:sec>
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spelling Miller, Deborah M Moss, Brandon Rose, Susannah Li, Hong Schindler, David Weber, Malory Planchon, Sarah M Alberts, Jay Boissy, Adrienne Bermel, Robert 2374-3735 2374-3743 SAGE Publications Health Policy Health (social science) Leadership and Management http://dx.doi.org/10.1177/2374373519864011 <jats:sec><jats:title>Background:</jats:title><jats:p> In order to provide patient center care, our multiple sclerosis (MS) clinic assesses patient concerns before clinical encounters, first by asking the optional qualitative question “What is the most important thing you what your health-care provider to know today” (most important concern of the patient [MIPC]) and then completing quantitative patient-reported outcome measures (PROMs) including Quality of Life in Neurological Disorders (Neuro-QoL). Both sets of questions are designed to facilitate encounters that address patients’ values and preferences. </jats:p></jats:sec><jats:sec><jats:title>Objective:</jats:title><jats:p> Determine whether the qualitative MIPC responses provided unique information not included in PROMs or clinical assessments. </jats:p></jats:sec><jats:sec><jats:title>Methods:</jats:title><jats:p> We randomly selected 400 first-time MIPC responders and 400 first-time MIPC nonresponders from 2788 participants in our database. We categorized MIPC responses by content and number of unique concerns and appended them to the Neuro-QoL framework. Nonresponders were compared to those who provided 1 and 2 or more responses. </jats:p></jats:sec><jats:sec><jats:title>Results:</jats:title><jats:p> Several MIPCs MS symptoms categories were added to the Neuro-QoL Physical domain. Most important concern of the patients work and cost-of-care categories were added to the Social Domain. Domains regarding treatment satisfaction and disease management were added. Two hundred thirty (58%) MIPC respondents reported 1 concern, 140 (35%) expressed 2 to 6 concerns, and 30 (7%) reported MS-unrelated concerns and not analyzed. Physical symptoms were the most common MIPC (69.9%). Respondents with more concerns were more likely African American, lacked private insurance, and worse disability. </jats:p></jats:sec><jats:sec><jats:title>Conclusions:</jats:title><jats:p> Importantly, MIPC responders described idiosyncratic symptoms, disease management, and social concerns not included in the PROMS, suggesting the MIPC question offered patients a unique opportunity to share specific concerns with their providers. </jats:p></jats:sec> Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes Journal of Patient Experience
spellingShingle Miller, Deborah M, Moss, Brandon, Rose, Susannah, Li, Hong, Schindler, David, Weber, Malory, Planchon, Sarah M, Alberts, Jay, Boissy, Adrienne, Bermel, Robert, Journal of Patient Experience, Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes, Health Policy, Health (social science), Leadership and Management
title Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_full Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_fullStr Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_full_unstemmed Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_short Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
title_sort obtaining patient priorities in a multiple sclerosis comprehensive care center: beyond patient-reported outcomes
title_unstemmed Obtaining Patient Priorities in a Multiple Sclerosis Comprehensive Care Center: Beyond Patient-Reported Outcomes
topic Health Policy, Health (social science), Leadership and Management
url http://dx.doi.org/10.1177/2374373519864011