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Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust
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| Zeitschriftentitel: | Total Quality Management & Business Excellence |
|---|---|
| Personen und Körperschaften: | |
| In: | Total Quality Management & Business Excellence, 23, 2012, 11-12, S. 1257-1271 |
| Format: | E-Article |
| Sprache: | Englisch |
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Informa UK Limited
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Setó-Pamies, Dolors Setó-Pamies, Dolors |
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Setó-Pamies, Dolors Total Quality Management & Business Excellence Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust General Business, Management and Accounting |
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Setó-Pamies, Dolors 1478-3363 1478-3371 Informa UK Limited General Business, Management and Accounting http://dx.doi.org/10.1080/14783363.2012.669551 Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust Total Quality Management & Business Excellence |
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Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
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Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
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Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
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Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
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customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
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General Business, Management and Accounting |
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| spelling | Setó-Pamies, Dolors 1478-3363 1478-3371 Informa UK Limited General Business, Management and Accounting http://dx.doi.org/10.1080/14783363.2012.669551 Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust Total Quality Management & Business Excellence |
| spellingShingle | Setó-Pamies, Dolors, Total Quality Management & Business Excellence, Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust, General Business, Management and Accounting |
| title | Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
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| title_sort | customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
| title_unstemmed | Customer loyalty to service providers: examining the role of service quality, customer satisfaction and trust |
| topic | General Business, Management and Accounting |
| url | http://dx.doi.org/10.1080/14783363.2012.669551 |