author_facet Mirkovski, Kristijan
Davison, Robert M.
Martinsons, Maris G.
Mirkovski, Kristijan
Davison, Robert M.
Martinsons, Maris G.
author Mirkovski, Kristijan
Davison, Robert M.
Martinsons, Maris G.
spellingShingle Mirkovski, Kristijan
Davison, Robert M.
Martinsons, Maris G.
The International Journal of Logistics Management
The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
Transportation
Business and International Management
author_sort mirkovski, kristijan
spelling Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. 0957-4093 Emerald Transportation Business and International Management http://dx.doi.org/10.1108/ijlm-06-2017-0155 <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and interpersonal relationships influence information and communication technology (ICT)-enabled information sharing in supply chains (SCs) of small- and medium-sized enterprises (SMEs) from developing economies.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The authors adopt a theory-building approach using a multiple case study design, including four SMEs operating in SCs from two developing economies (i.e. Republic of North Macedonia and People’s Republic of China), in which the authors conduct both within-case and cross-case analyses.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>Social bonds (known as vrski in Macedonian and guanxi in Chinese) were found to govern buyer–supplier exchanges by supporting the establishment of personal trust and the reduction of distrust. These social bonds compensate for the institutional deficiencies in developing economies and thus encourage ICT-enabled information sharing by SMEs in their SCs.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>By applying the theoretical perspectives of TCE and SET to the cross-case analysis, the authors develop nine propositions to explain ICT-enabled information sharing and its interdependencies with external environment, governance structures and interpersonal relationships in developing economies. Further research is recommended to refine and test the generalizability of the theoretical model.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>Firms have to develop and nurture social bonds with their suppliers from developing economies to reduce risks related to the environmental uncertainty and institutional voids. This can increase trust and decrease distrust associated with ICT-enabled information sharing.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The study examines why and how external environment (environmental uncertainty and institutional environment), social bonds (vrski and guanxi) and interpersonal mechanisms (trust and distrust) influence ICT-enabled information sharing of SMEs operating in developing economies.</jats:p></jats:sec> Evidence from small- and medium-sized enterprises in two developing economies The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies The International Journal of Logistics Management
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title_sub Evidence from small- and medium-sized enterprises in two developing economies
title The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_unstemmed The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_full The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_fullStr The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_full_unstemmed The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_short The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_sort the effects of trust and distrust on ict-enabled information sharing in supply chains : evidence from small- and medium-sized enterprises in two developing economies
topic Transportation
Business and International Management
url http://dx.doi.org/10.1108/ijlm-06-2017-0155
publishDate 2019
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author Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G.
author_facet Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G., Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G.
author_sort mirkovski, kristijan
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description <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and interpersonal relationships influence information and communication technology (ICT)-enabled information sharing in supply chains (SCs) of small- and medium-sized enterprises (SMEs) from developing economies.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The authors adopt a theory-building approach using a multiple case study design, including four SMEs operating in SCs from two developing economies (i.e. Republic of North Macedonia and People’s Republic of China), in which the authors conduct both within-case and cross-case analyses.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>Social bonds (known as vrski in Macedonian and guanxi in Chinese) were found to govern buyer–supplier exchanges by supporting the establishment of personal trust and the reduction of distrust. These social bonds compensate for the institutional deficiencies in developing economies and thus encourage ICT-enabled information sharing by SMEs in their SCs.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>By applying the theoretical perspectives of TCE and SET to the cross-case analysis, the authors develop nine propositions to explain ICT-enabled information sharing and its interdependencies with external environment, governance structures and interpersonal relationships in developing economies. Further research is recommended to refine and test the generalizability of the theoretical model.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>Firms have to develop and nurture social bonds with their suppliers from developing economies to reduce risks related to the environmental uncertainty and institutional voids. This can increase trust and decrease distrust associated with ICT-enabled information sharing.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The study examines why and how external environment (environmental uncertainty and institutional environment), social bonds (vrski and guanxi) and interpersonal mechanisms (trust and distrust) influence ICT-enabled information sharing of SMEs operating in developing economies.</jats:p></jats:sec>
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spelling Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. 0957-4093 Emerald Transportation Business and International Management http://dx.doi.org/10.1108/ijlm-06-2017-0155 <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and interpersonal relationships influence information and communication technology (ICT)-enabled information sharing in supply chains (SCs) of small- and medium-sized enterprises (SMEs) from developing economies.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The authors adopt a theory-building approach using a multiple case study design, including four SMEs operating in SCs from two developing economies (i.e. Republic of North Macedonia and People’s Republic of China), in which the authors conduct both within-case and cross-case analyses.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>Social bonds (known as vrski in Macedonian and guanxi in Chinese) were found to govern buyer–supplier exchanges by supporting the establishment of personal trust and the reduction of distrust. These social bonds compensate for the institutional deficiencies in developing economies and thus encourage ICT-enabled information sharing by SMEs in their SCs.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>By applying the theoretical perspectives of TCE and SET to the cross-case analysis, the authors develop nine propositions to explain ICT-enabled information sharing and its interdependencies with external environment, governance structures and interpersonal relationships in developing economies. Further research is recommended to refine and test the generalizability of the theoretical model.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>Firms have to develop and nurture social bonds with their suppliers from developing economies to reduce risks related to the environmental uncertainty and institutional voids. This can increase trust and decrease distrust associated with ICT-enabled information sharing.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The study examines why and how external environment (environmental uncertainty and institutional environment), social bonds (vrski and guanxi) and interpersonal mechanisms (trust and distrust) influence ICT-enabled information sharing of SMEs operating in developing economies.</jats:p></jats:sec> Evidence from small- and medium-sized enterprises in two developing economies The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies The International Journal of Logistics Management
spellingShingle Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G., The International Journal of Logistics Management, The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies, Transportation, Business and International Management
title The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_full The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_fullStr The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_full_unstemmed The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_short The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
title_sort the effects of trust and distrust on ict-enabled information sharing in supply chains : evidence from small- and medium-sized enterprises in two developing economies
title_sub Evidence from small- and medium-sized enterprises in two developing economies
title_unstemmed The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies
topic Transportation, Business and International Management
url http://dx.doi.org/10.1108/ijlm-06-2017-0155