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The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies: Evidence from...
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Zeitschriftentitel: | The International Journal of Logistics Management |
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Personen und Körperschaften: | , , |
In: | The International Journal of Logistics Management, ahead-of-print, 2019, ahead-of-print |
Format: | E-Article |
Sprache: | Englisch |
veröffentlicht: |
Emerald
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Schlagwörter: |
author_facet |
Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. |
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author |
Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. |
spellingShingle |
Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. The International Journal of Logistics Management The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies Transportation Business and International Management |
author_sort |
mirkovski, kristijan |
spelling |
Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. 0957-4093 Emerald Transportation Business and International Management http://dx.doi.org/10.1108/ijlm-06-2017-0155 <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and interpersonal relationships influence information and communication technology (ICT)-enabled information sharing in supply chains (SCs) of small- and medium-sized enterprises (SMEs) from developing economies.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The authors adopt a theory-building approach using a multiple case study design, including four SMEs operating in SCs from two developing economies (i.e. Republic of North Macedonia and People’s Republic of China), in which the authors conduct both within-case and cross-case analyses.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>Social bonds (known as vrski in Macedonian and guanxi in Chinese) were found to govern buyer–supplier exchanges by supporting the establishment of personal trust and the reduction of distrust. These social bonds compensate for the institutional deficiencies in developing economies and thus encourage ICT-enabled information sharing by SMEs in their SCs.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>By applying the theoretical perspectives of TCE and SET to the cross-case analysis, the authors develop nine propositions to explain ICT-enabled information sharing and its interdependencies with external environment, governance structures and interpersonal relationships in developing economies. Further research is recommended to refine and test the generalizability of the theoretical model.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>Firms have to develop and nurture social bonds with their suppliers from developing economies to reduce risks related to the environmental uncertainty and institutional voids. This can increase trust and decrease distrust associated with ICT-enabled information sharing.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The study examines why and how external environment (environmental uncertainty and institutional environment), social bonds (vrski and guanxi) and interpersonal mechanisms (trust and distrust) influence ICT-enabled information sharing of SMEs operating in developing economies.</jats:p></jats:sec> Evidence from small- and medium-sized enterprises in two developing economies The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies The International Journal of Logistics Management |
doi_str_mv |
10.1108/ijlm-06-2017-0155 |
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Online |
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Wirtschaftswissenschaften Allgemeines |
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Emerald, 2019 |
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Emerald, 2019 |
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0957-4093 |
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2019 |
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Emerald |
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ai |
record_format |
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series |
The International Journal of Logistics Management |
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49 |
title_sub |
Evidence from small- and medium-sized enterprises in two developing economies |
title |
The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_unstemmed |
The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_full |
The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_fullStr |
The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_full_unstemmed |
The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_short |
The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_sort |
the effects of trust and distrust on ict-enabled information sharing in supply chains : evidence from small- and medium-sized enterprises in two developing economies |
topic |
Transportation Business and International Management |
url |
http://dx.doi.org/10.1108/ijlm-06-2017-0155 |
publishDate |
2019 |
physical |
|
description |
<jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and interpersonal relationships influence information and communication technology (ICT)-enabled information sharing in supply chains (SCs) of small- and medium-sized enterprises (SMEs) from developing economies.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The authors adopt a theory-building approach using a multiple case study design, including four SMEs operating in SCs from two developing economies (i.e. Republic of North Macedonia and People’s Republic of China), in which the authors conduct both within-case and cross-case analyses.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>Social bonds (known as vrski in Macedonian and guanxi in Chinese) were found to govern buyer–supplier exchanges by supporting the establishment of personal trust and the reduction of distrust. These social bonds compensate for the institutional deficiencies in developing economies and thus encourage ICT-enabled information sharing by SMEs in their SCs.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>By applying the theoretical perspectives of TCE and SET to the cross-case analysis, the authors develop nine propositions to explain ICT-enabled information sharing and its interdependencies with external environment, governance structures and interpersonal relationships in developing economies. Further research is recommended to refine and test the generalizability of the theoretical model.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>Firms have to develop and nurture social bonds with their suppliers from developing economies to reduce risks related to the environmental uncertainty and institutional voids. This can increase trust and decrease distrust associated with ICT-enabled information sharing.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The study examines why and how external environment (environmental uncertainty and institutional environment), social bonds (vrski and guanxi) and interpersonal mechanisms (trust and distrust) influence ICT-enabled information sharing of SMEs operating in developing economies.</jats:p></jats:sec> |
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author | Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G. |
author_facet | Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G., Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G. |
author_sort | mirkovski, kristijan |
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container_title | The International Journal of Logistics Management |
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description | <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and interpersonal relationships influence information and communication technology (ICT)-enabled information sharing in supply chains (SCs) of small- and medium-sized enterprises (SMEs) from developing economies.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The authors adopt a theory-building approach using a multiple case study design, including four SMEs operating in SCs from two developing economies (i.e. Republic of North Macedonia and People’s Republic of China), in which the authors conduct both within-case and cross-case analyses.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>Social bonds (known as vrski in Macedonian and guanxi in Chinese) were found to govern buyer–supplier exchanges by supporting the establishment of personal trust and the reduction of distrust. These social bonds compensate for the institutional deficiencies in developing economies and thus encourage ICT-enabled information sharing by SMEs in their SCs.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>By applying the theoretical perspectives of TCE and SET to the cross-case analysis, the authors develop nine propositions to explain ICT-enabled information sharing and its interdependencies with external environment, governance structures and interpersonal relationships in developing economies. Further research is recommended to refine and test the generalizability of the theoretical model.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>Firms have to develop and nurture social bonds with their suppliers from developing economies to reduce risks related to the environmental uncertainty and institutional voids. This can increase trust and decrease distrust associated with ICT-enabled information sharing.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The study examines why and how external environment (environmental uncertainty and institutional environment), social bonds (vrski and guanxi) and interpersonal mechanisms (trust and distrust) influence ICT-enabled information sharing of SMEs operating in developing economies.</jats:p></jats:sec> |
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spelling | Mirkovski, Kristijan Davison, Robert M. Martinsons, Maris G. 0957-4093 Emerald Transportation Business and International Management http://dx.doi.org/10.1108/ijlm-06-2017-0155 <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and interpersonal relationships influence information and communication technology (ICT)-enabled information sharing in supply chains (SCs) of small- and medium-sized enterprises (SMEs) from developing economies.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The authors adopt a theory-building approach using a multiple case study design, including four SMEs operating in SCs from two developing economies (i.e. Republic of North Macedonia and People’s Republic of China), in which the authors conduct both within-case and cross-case analyses.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>Social bonds (known as vrski in Macedonian and guanxi in Chinese) were found to govern buyer–supplier exchanges by supporting the establishment of personal trust and the reduction of distrust. These social bonds compensate for the institutional deficiencies in developing economies and thus encourage ICT-enabled information sharing by SMEs in their SCs.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>By applying the theoretical perspectives of TCE and SET to the cross-case analysis, the authors develop nine propositions to explain ICT-enabled information sharing and its interdependencies with external environment, governance structures and interpersonal relationships in developing economies. Further research is recommended to refine and test the generalizability of the theoretical model.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>Firms have to develop and nurture social bonds with their suppliers from developing economies to reduce risks related to the environmental uncertainty and institutional voids. This can increase trust and decrease distrust associated with ICT-enabled information sharing.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The study examines why and how external environment (environmental uncertainty and institutional environment), social bonds (vrski and guanxi) and interpersonal mechanisms (trust and distrust) influence ICT-enabled information sharing of SMEs operating in developing economies.</jats:p></jats:sec> Evidence from small- and medium-sized enterprises in two developing economies The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies The International Journal of Logistics Management |
spellingShingle | Mirkovski, Kristijan, Davison, Robert M., Martinsons, Maris G., The International Journal of Logistics Management, The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies, Transportation, Business and International Management |
title | The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_full | The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_fullStr | The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_full_unstemmed | The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_short | The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
title_sort | the effects of trust and distrust on ict-enabled information sharing in supply chains : evidence from small- and medium-sized enterprises in two developing economies |
title_sub | Evidence from small- and medium-sized enterprises in two developing economies |
title_unstemmed | The effects of trust and distrust on ICT-enabled information sharing in supply chains : Evidence from small- and medium-sized enterprises in two developing economies |
topic | Transportation, Business and International Management |
url | http://dx.doi.org/10.1108/ijlm-06-2017-0155 |