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Empowering leadership and the influence of a humorous work climate on service employees' creativity and innovative behaviour in frontline service jobs
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Journal Title: | International Journal of Quality and Service Sciences |
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Authors and Corporations: | , , |
In: | International Journal of Quality and Service Sciences, 3, 2011, 3, p. 267-284 |
Type of Resource: | E-Article |
Language: | English |
published: |
Emerald
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Subjects: |