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Understanding the service profit chain in Latin America: managerial perspective from Mexico
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Journal Title: | Managing Service Quality: An International Journal |
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Authors and Corporations: | , |
In: | Managing Service Quality: An International Journal, 13, 2003, 2, p. 134-147 |
Type of Resource: | E-Article |
Language: | English |
published: |
Emerald
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Subjects: |