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Affective and cognitive antecedents of customer loyalty towards e-mail service providers
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Journal Title: | Journal of Services Marketing |
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Authors and Corporations: | , , , |
In: | Journal of Services Marketing, 27, 2013, 3, p. 195-206 |
Type of Resource: | E-Article |
Language: | English |
published: |
Emerald
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Subjects: |